Terms and conditions

Thank you for your interest in us and the services we offer.

Please read this document, hereinafter referred to as the “Agreement”, carefully. The terms and conditions constitute the contractual framework between you and us, establishing the conditions of purchasing the PECB courses, trainings and certifications through our website.

This document contains the rules that govern the relationship between you, as customer, and us, as provider. These terms are binding on both us and you.

By using the site and by accessing our services, you accept the clauses provided by these Terms and Conditions, as well as the Privacy Policy and the Cookies Policy.

 

  1. The contracting parties – who are we and who are you?

The provider of the products and services on www.pm-boutique.com is STYLO PROJECT CONCEPT S.R.L., headquartered in Romania, 2 Franceză Street, Izbășești, Stolnici Village, Argeș county, registered under Trade Register no. J3/1300/2015, VAT no. RO 35068335, hereinafter referred to as PM-Boutique. In relation with PECB, PM-Boutique acts as partner and reseller of PECB courses and trainings.

You are our customer in regards to the purchase of PECB courses and/or trainings through our website.

 

  1. Definitions

“Provider”

means PM-Boutique, having the contact details provided in point 1.

 

 

“User”

means the natural person who accesses the website.

 

 

“Customer”

means the individual or legal entity placing a firm order for the provision of PECB courses and/or trainings. Any individual over the age of 18 can be a customer. Our services are not intended to minors under the age of 18.

 

 

“Contract”

means the remote consensual understanding between the Provider and the Customer, without their simultaneous physical presence, regarding the provision of one or more Services, by launching an Order by the Customer and its acceptance by the Provider, in compliance with the legal provisions and the terms and conditions for the online sale of the Provider’s services. As a rule, the Contract is concluded in English.

 

 

“Website”

means www.pm-boutique.com.

 

 

“Service or product”

means any of the PECB courses and trainings available for online sale on the Website. A Service represents the trainings we offer assisted by a certified trainer. A Product represents any of the courses we sell, without training services (self-study).

 

 

“Order”

means an order placed by the Customer, through the Website or by direct agreement with the Provider, regarding the provision of one or more Services and products and for which the Customer has paid the related fee.

 

 

“Request”

means any request from the Customer addressed to the Provider in writing, in electronic format or on paper, other than those that have the value of an Order.

 

 

“Transaction”

means the payment operation carried out by the Customer of a sum of money representing the fee related to the provision by the Provider of one or more Services and products ordered by the Customer.

 

  1. Conclusion of the contract

Mandatory character: By placing an Order, the Customer, accepts without reservation the clauses provided for in this Agreement (Terms and Conditions), as well as those provided for in the Privacy Policy and the Policy for the use of cookies.

By placing an Order, you, as Customer, understand that you undertake to comply with this Agreement and accept the applicability of the previously indicated policies.

Date of conclusion of the contract: This Contract is concluded at the moment when the payment for the Order has been processed in accordance with this Agreement.

The rights and obligations arising from this Agreement may not be transferred, assigned, encumbered or alienated by you, in any way, without our prior written consent.

 

  1. Accessing our PECB Services and products

Accessing the Services means placing an Order, as defined in point 2, in order to benefit from one or more of the Services and/or products.

By accessing the Services, respectively by placing an Order, you express your intention to contract. After placing the Order, you will receive an e-mail confirming your Order and the invoice for the placed Order. Only after the payment of the invoice has been processed you will receive the Services and/or products accordingly.

Accessing the Services and products is done by placing an Order directly on the Website by filing out the dedicated form with all information required. The Customer has the responsibility to ensure the information and the personal data provided is correct since it will be used for invoicing and for accessing the Services and products.

PM-Boutique acts as a reseller of PECB courses and trainings, without any involvement in the exam and certification stage. By exception, when PM-Boutique organises an face-to-face exam, additional clauses to this Agreement shall be applicable.

 

  1. Fees and payments

We reserve the right to unilaterally determine the amount of fees charged for the various Services and products available on our Website, leaving it up to the Customer to accept our offer or not. The fees can be modified at any time. The applicable fee is the one published on the Website at the moment of placing the Order. Any subsequent change of fees will not affect the Orders already placed.

When an Order is placed during a promotional campaign, the promotional fee is only applicable during the campaign and under the conditions of the promotional campaign.

The Order is firm at the moment when the payment is processed. A placed Order without processing the payment does not give the Customer the right to access the ordered Services and products and does not oblige PM-Boutique in any manner.

Once the payment is processed, the Customer will be provided with the necessary information on how to access the Services and/or products for which the payment was made. All information will be provided by e-mail. The Customer has the responsibility to ensure the e-mail address is correct when filling out the order form.

 

  1. Cancellation of the order, refund of the fee paid and the right of withdrawal

This section applies exclusively to services provided online, through the Website.

Cancellation of the Order can be done by PM-Boutique when:

  • The clauses provided by the Terms and Conditions were not respected;
  • Has good reasons to consider that, by placing the Order or by the nature and/or object of the request, the Customer pursues an illicit or immoral purpose;
  • It is objectively impossible to provide the Services or products.

In case of cancellation of the order by the Provider, regardless of the reason for the cancellation, the Customer will be notified of this without undue delay and in any event no more than 1 week after the cancellation. In this case, the amount of money paid as a fee will be returned to the Customer as soon as possible, but not more than 30 calendar days, without any request or any other action required to the Customer.

Cancellation of the Order can be done by the Customer only before receiving access to the Products subject to the Order. Once the payment for the Order was processed, access to the Products is provided automatically. Cancellation in this case can only be made before the payment is processed.

When the Order consists in Services provided by trainers or on side exams, the cancellation can only operate with regard to these services. Additional clauses to this Agreement shall be pplicable.

Exception from the right of withdrawal: Pursuant to the applicable law the PECB Products are exempt from the right of withdrawal from the moment the digital content provided to the Customer.

 

  1. Notifications

The User accepts that any communication between the Parties shall be made in writing, by means of electronic mail, to the e-mail addresses indicated by the Parties. The written message supersedes any prior verbal communication. Proof of communication is made through electronic means that certify the transmission of the message, its date, time and content.

Any communication to the Provider is considered fulfilled if it was sent by e-mail to the e-mail address contact@pm-boutique.com.

Any communication to the Customer is considered fulfilled if it was sent by e-mail to the address indicated by the Customer.

 

  1. Personal data

PM-Boutique, in the light of the legal provisions on the protection of personal data, has the capacity of data controller, as it processes the personal data of the Customers and determines the purposes and means of the processing activities. The processing of personal data is indispensable for the provision of the Services and products.

In carrying out our activity, we ensure that we fully comply with the relevant legal provisions and that we ensure an optimal level of protection of the personal data that we process.

For detailed information on the categories of data we process and on the entire personal data processing activity, we invite you to read our Privacy Policy. The Privacy Policy has, among other things, the role of ensuring the appropriate information of the persons concerned about the personal data processing activities that we carry out.

 

  1. Modification of the Contract

This document, Terms and Conditions, can be modified unilaterally by PM-Boutique at any time. In such situations, we will determine the appropriate way to notify Customers (pop-ups, e-mail, etc.).

The applicable version of this Agreement is the one available on the Website at the date of the Order.

 

  1. Applicable Law

This document represents the contract concluded at a distance between PM-Boutique and the Customer, concluded by ticking the dedicated box by the Customer at the time of placing an Order.

This Agreement is subject to Romanian law.

Any dispute arising in the execution or in connection with this Agreement will be resolved, as far as possible, amicably. In the situation where the amicable settlement of the dispute is not possible, the Parties will address the authorities, respectively the Romanian courts.

 

  1. Major force

None of the Parties will be liable for non-performance of its contractual obligations, if such non-performance is in whole or in part due to a force majeure event, as defined by the Romanian Civil Code.

If, within 15 (fifteen) days from the date of occurrence of the force majeure event, that event does not cease, any of the Parties have the right to notify the other Party of the full termination of the Agreement without any of them being entitled to claim damages.

 

These Terms and conditions entered into force on 15th of May 2023.