“What stands out about Traian is his talent for building and maintaining relationships. This does not just mean entertaining partners, but also giving them the bad news when necessary, and orchestrating a response to recover their trust after they have been given the bad news so that the partners, rather than concentrating on the bad news, consider the flexibility and speed of response of the company in bringing about the recovery. It is Traian who maintains the relationship, orchestrates the response and builds trust with partners and customers.”
Liam Anderson / Quality management consultant / ZOOM International
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